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STUDENT WELFARE AND SERVICES
Student’s Identification Card
All new students are issued with a Student Card (3
recent photographs are to be submitted in the first week of the semester to
the College Office). International students are issued the Card only when
their application to the Immigration Department for a Student’s Pass is
successful, and their showing proof of it to the College Office. (Please
note that if the photographs are not submitted by the announced deadline,
students will have to wait till the following semester for the Student
Cards.)
Students are to produce their Student Cards whenever
required.
Upon graduation or leaving the College, students are
responsible for returning their Student Cards to the College Office.
Feedback, Grievance, and Counseling
Students who need assistance in academic, personal,
spiritual, placement in church services, adjustments, etc., may make their
requests and needs known in a Student Feedback/Request/Appeal/Grievance
Form. The form must be completed in full with all relevant details and
submitted to the General Administrator (see
Feedback/Grievance/Counseling Flowchart).
The following student support services are provided:
(1) By the General Administrator:
i. Provide or arrange
for transport for new students from airport to college.
ii. Assist students in
obtaining or renewing their student passes.
iii. Assist students
with family in locating rental accommodations.
iv. Advise students on
internal grievance procedure.
v. Advise students on
general administrative matters.
(2) By the Dean of Students:
Counsel students who are facing difficulties adapting
to new environment or have personal or spiritual problems.
(3) By the Academic Dean:
Advise students on courses and post-graduation
opportunities.
(4) By the Matron:
Assist students on matters pertaining to campus
accommodation, dining, and duties.
The College shall endeavour to resolve a grievance
within 21 days after it is officially reported. A student may appeal to the
principal if the initial resolution is not to his satisfaction. The
principal’s decision is final. All grievances must be resolved in the
spirit of love, humility, and submission to God, with much prayer and
wisdom based on the Holy Scriptures. In resolving grievances within the
family of Christ, it is important to remember and apply the Pauline
principle as spelt out in 1 Corinthians 6:1-8.
In the event that the student and the college are
unable to resolve a dispute in accordance with the grievance procedure,
CaseTrust requires the student and the college to refer the dispute to the
CASE Mediation Centre for mediation prior to instituting any legal action
or proceedings. CaseTrust requires the student and the college to pay such
fees as the CASE Mediation Centre may prescribe from time to time for the
purpose of resolving their dispute. Go to
www.case.org.sg, or email
CaseTrust for information.
Accommodations
All full-time, unmarried students are required to
reside in the College dormitories during the semester. Dormitory
accommodations are furnished free to all full-time students (those with at
least 12 credits per semester).
International students with dependants may request
assistance from the General Administrator in locating rooms or apartments
for rent. The College has a network of Bible-Presbyterian churches with
members who may be able to rent their apartments at a reasonable cost.
Dining Club
Members of the Club are provided daily meals
(breakfast, lunch, and dinner) at the College. No meals are served on
Saturdays, Sundays, public holidays, and during the College vacation.
Membership per semester is S$450 (non-refundable).
Laundry
A washing machine and a dryer are provided behind the
toilet on the ground floor. Tokens for the use of the machines may be
purchased from the Bookroom at S$2 per wash for singles, S$3 per wash for
married students; and S$2 per load in the dryer.
Health
(1) Medical Check-Up (Student Pass)
All new full-time students are required to go for a
full medical check-up at
Raffles Diagnostics Pte Ltd
585 North Bridge Road, Level 7
Raffles Hospital, Laboratory Department
Singapore 188770
Tel: 6311-1761
The nearest MRT station is Bugis (change at City Hall).
(2) Medical Doctor
Students who need to see the doctor may consult Dr Low
Lee Yong of The Family Clinic or Dr Maurice Chew Clinic & Surgery. The
Student Card/Student’s Pass must be shown to the receptionist before seeing
the doctor. Consultation is free, but medication cost is to be borne by the
student.
The Family Clinic
Block 10, Ghim Moh Road, #01-104
Tel: 6468-9664
Consultation Hours:
Monday–Friday
8:30 a.m.–12:00 p.m.; 1:30–3:00 p.m.; 7:00–9:00 p.m.
Saturday
8:30 a.m.–12:00 p.m. and 7:00–9:00 p.m.
Public Holiday
9:00 a.m.–12:00 p.m. (selected public holidays only)
To get there, take the MRT from Newton Station and
change at Raffles Station for a Westbound (Blue) train to Buona Vista
Station (W7).
Dr Maurice Chew Clinic & Surgery
144 Upper Bukit Timah Road
#03-05, Beauty World Centre
Consultation Hours:
Monday-Saturday
10.00am – 1pm; 2.00pm – 5pm; 7.30pm – 9pm.
Sundays & Public Holidays: Closed.
To get there, take bus nos. 67, 75, 170, 171, 173, 184,
852, 961. Alight at the bus stop in front of Al-Ameen Eating House (Upper
Bukit Timah Road). The clinic is located on the 3rd floor
(facing escalator) of Beauty World Centre.
(3) Dentist
Dr Paul Tsao
138 Robinson Road,
#07-01, Hong Leong Centre,
Singapore 068906
Consultation will be free of charge. Students should
only make their appointments through the College Office.
To get there, take the MRT from Newton Station and
change at Raffles Station for a Westbound (Blue) train to Tanjong Pagar
Station (W1). From the MRT Ticketing Booth, turn right and go up two
escalators, following the sign pointing to Maxwell Road.
Mail and Papers
Letters, packages, postal items are placed in the
student boxes located in the Lending Library everyday (except Saturdays and
Sundays) at about 5:00 p.m. Lecturers may also arrange for assessed/graded
papers to be similarly placed in the student boxes.
Students are to collect only their own papers and mail
from their student boxes and not from the College Office. Students are also
not allowed to pick up mail and assignments, etc., from the boxes of other
students.
Students are advised to collect their mail, etc.,
promptly each day and not to leave them overnight.
Telephone / Facsimile
A coinafon is provided outside the kitchen for
students’ use. Incoming calls for students can be accepted during these
hours: 7:15–7:30 a.m., 12:30–1:00 p.m., and 6:00–6:30 p.m. Students should
inform their callers of these times. The telephone number is (65) 62544407.
Students who need to call overseas may do so at the
public telephones at the Newton MRT Station. Phone cards may be purchased
from the FEBC Bookroom or stationery shop near those telephones.
The College Office cannot take calls or messages for
students, except in cases of emergency and for compassionate reasons.
The College does not receive faxes for students, except
where permission has been granted.
Printing / Duplicating
A photocopying machine is provided in the Library for
students’ use. All copies (good or spoilt) costs 5 cents per copy.
From time to time, lecturers may distribute additional
notes or reading materials. The College Office duplicates them for the
students who are registered for the particular course. Students not
registered for the course should not take the notes (they may borrow from
their classmates and make their own copies).
Course Syllabi and Textbooks
Textbooks, books required for assignments, and course
syllabi are made available at the FEBC Bookroom for the convenience of
students. Students enjoy a 50% discount on all FEBC Press books. The
Bookroom accepts payments by NETS.
Matters concerning the Bookroom can be addressed to the
sales executive of the Bookroom.
The College journal—The Burning Bush—current and
past issues, are also obtainable from the Bookroom. The College Prospectus
and other free publications are also available here.
Computer Use
A common computer is provided in the Reference Library
to enable students to complete their assignments efficiently. Students
ought not to hog the computer, or misuse it. Doing so will only result in
the College taking preventive measures which makes the use of the equipment
inconvenient to students.
Students are required to observe the following rules
and regulations in the use of the computer:
(1) Only authorised users will be allowed to use the
computer in the FEBC Library. You have to attend a briefing session to
become an authorised user. Notice on the briefing session will be posted on
the FEBC Notice Board on the first week of the semester.
(2) To prevent virus attacks and illegal running of
other software, the floppy disk drives are disabled. You have to save (with
your own password) your new Microsoft Word documents into your designated
folder/directory. Random checks will be conducted. Files with no password
protection will be deleted to prevent other students from copying your
works. The rules are as follows:
i. Use only the licensed software provided by the
College.
ii. Obey the software copyright law. No copying,
loading and running of illegal software.
iii. No playing of computer games.
iv. No meddling of the default configuration settings
of software and hardware.
v. Use of computers and printers is strictly limited to
assignments, research papers and theses for the College. Do not use the
library computer for personal work.
(3) Be considerate to other authorised users. Do not
hog the computer. Remove your belongings (books, diskettes, papers,
stationery, etc.) after use.
Internet Access and Email
The College provides Broadband Internet Access in the
Internet Room. The main purpose is to allow registered FEBC students to
conduct theological research and email through the Internet. A logon ID
will be assigned to you as a registered user.
Four Internet PCs are provided for registered users.
There are two ports for notebook users.
Usage hours are 8:30 am to 11:00 pm, Monday to Saturday
during FEBC term. During FEBC vacation, usage hours are 9:30 am to 5:30 pm,
Monday to Saturday. Closed on Sunday and Public Holidays.
Failure to comply with the following restrictions will
result in disciplinary action:
No Internet Chat (including IRC & ICQ).
No Internet Telephony.
No playing of Internet Online Games and other computer games.
No browsing of pornographic web sites.
No downloading of unauthorised software in the College Internet PCs.
Post Office / Postal Services
Stamps can be purchased from the FEBC Bookroom. The
nearest Post Office is Newton Post Office (Tel: 67346899) on Bukit Timah
Road, about 500 metres from Newton Circus.
Banks
The Post Office Savings Bank (POSB), the national bank,
has a branch at Newton (next to the Newton Post Office) and at Goldhill
Plaza. The United Overseas Bank (UOB) has a branch at Novena Square about
800 metres from College.
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